Review Request

Contents:
  • 2 Emails
Instructions:
  • We suggest you select 2-3 review sites that you would most like to have positive reviews on and include those as links in your emails.
  • Please note that offering any incentive for a review, in most cases, is illegal. Your clients need to post reviews out of the goodness of their own hearts.
  • The sooner you get these emails out after completing work for your customer, the better.

Email 1: Follow-up & Review Request

Send: 1-2 days after service is completed
Subject Line: Checking in and a quick request

[CONTACT’S NAME],

I want to thank you again for using our services. It was a pleasure helping you with [SERVICE YOU PROVIDED]. Is everything still working as it should?

With every customer, we do our best to provide unbeatable service and great prices. Hopefully, that was the experience you had.

Now...I’m hoping you’ll be willing to help me out. You see, our business is built on our reputation. And we’d like to maintain that reputation. That’s why I was wondering if you would take a few minutes and write a review or two for us about your experience.

There are dozens of review sites. And we’d appreciate your feedback on any of them. In particular, we were hoping you could post something on:

[SITE WITH THE LINK] and

[SITE WITH THE LINK]

Thanks again for your business. Thanks, in advance, for your reviews. And let me know if we can help you in any way.

[EMAIL SIGNATURE]

Pro Tip:

You might consider adding this campaign to a larger, customer nurture campaign.

Email 2: Review Request Reminder

Send: 3 days after last email
Subject Line: Did you have time to help out the little guy?

[CONTACT’S NAME],

When it comes to providing services like [SERVICES YOU OFFER], the “little guys” are at a disadvantage. Usually, we offer the best service and best prices around. But, doing so means most of our business depends on referrals and great reviews from customers, like you.

It was a pleasure helping you out. I’m grateful for your trust.

I was just hoping, if you hadn’t done so already, that you’d take a minute and write up a review for us. Any site works, but if you’re not sure where to post a review, you might consider:

[SITE WITH THE LINK] and

[SITE WITH THE LINK]Thanks again for your business. Thanks for your reviews. And let me know if we can help you in any way.

[EMAIL SIGNATURE]

Pro Tip:

If your email signature doesn’t have your contact info, you might add your contact information as a P.S. in the email.